Oprah beat us to it, but More Riders has been on twitter for a few weeks.
I’ve been posting more frequently on twitter than on this blog….you can follow all of the public transportation posts here:
Some of our colleagues are also on twitter — follow them as well for good insight:
One lesson I’ve learned from following transit agencies and their twitter feeds: each route should have its own twitter account for delays, as posting delays about any route on the entire system makes for way too much static. It’s another indication that most riders interact with the agency by their particular route or two, not by the entire system, so communications and marketing should be designed around the route, not the agency.
Trackbacks